Emergency/Community Resources

A key service we provide is to educate, empower, and enable residents in handling any issues/questions/emergencies they may have, especially as it concerns working with the city and various aid/assistance agencies.

The 4 Numbers You Need to Know

911: Emergencies - use to report fire, medical emergency, life threatening situation, serious crime in progress. Can call or text. Also: Smart911
- https://www.cincinnati-oh.gov/ecc/smart911/

311: Non-Emergency - use for police non-emergency, to request any city service, ask questions.

www.311Cincy.com

988: Crisis Lifeline - use for crisis support such as thoughts of suicide, mental health crisis, substance use crisis, emotional distress.

www.988lifeline.org

211: Resources - use for things like rent assistance, utility assistance, food resources, free tax prep.

www.211uwgc.org


Emergency Incident Guide: Flooding, Sewage Backup & Power Outages

This guide is a single reference for what to do during flooding, sewage backups, and power outages in Cincinnati and Hamilton County. It walks through when to call 911, how to report a sewer backup to MSD's Sewer Backup (SBU) Program and pursue a cleaning or damage claim, and how to reach Duke Energy for outage reporting, downed-line safety, storm preparation, and generator use. It also includes a quick-reference contact table and pointers to other agencies — 311, the Red Cross, 211, Hamilton County Public Health, Cincinnati Buildings & Inspections, FEMA, and more — so residents can find the right contact fast, whatever the emergency.

Emergency Resources



Key Community Partners

City of Cincinnati

Mental/Physical Health, Financial, Family Assistance

  • MEAC: Madisonville Education & Assistance Center - Services Oakley. Mission is To provide education, services, and assistance that empower neighbors to reach their goals and thrive. Food Pantry.
  • 4C for Children: 4C for Children is a Child Care Resource & Referral Agency that supports everyone who cares for young children, from parents, fostering to child care providers, to ensure high-quality early education and care for all children.
  • Cradle Cincinnati:  a collaborative effort between parents, caregivers, healthcare professionals and community members with a commitment to reduce infant mortality in our community
  • Home: Housing Opportunities Made Equal - HOME’s mission is to eliminate unlawful discrimination in housing in the Greater Cincinnati area.
  • Council on Aging - Senior services directory. Enhance lives by assisting people to remain independent through a range of quality services.
  • Project Connect: Cincinnati Public Schools - provides advocacy paired with specialized educational services and lifestyle enrichment opportunities for children who have neither a voice, nor a choice, in experiencing homelessness.
  • Working In Neighborhoods: Empower people to make informed choices for themselves and their neighborhoods through community building, homeownership, and economic learning. Homebuyer training.
  • People Working Cooperatively:  For fifty years, PWC has been strengthening our communities by providing critical home repairs, energy conservation, and accessibility modification services in an effort to help residents remain independent and healthy in their homes.
  • Pro Seniors: Advice, Representation, and Justice for Ohio Seniors. We help older Ohioans resolve legal & long-term care problems & fight Medicare fraud.
  • Senior Medicare Patrol: The Ohio Senior Medicare Patrol helps empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse.
  • Cincinnati Works:  Cincinnati Works partners with regional employers to solve a range of workforce needs: filling open positions with quality candidates, retaining employees, supporting second chance hires, developing potential leaders, highlighting your business as a Best Place to Work, and many more! Job search coaching, budgeting & tax prep help.
  • Help Center: The Help Center provides people with education, information, and limited legal advice to access our courts, pertaining to Municipal Court, the Court of Common Pleas, the First District Court of Appeals, and Juvenile Court in Hamilton County, Ohio. The Help Center is a partnership of the Hamilton County Clerk of Courts and the University of Cincinnati College of Law.  Housing Issues, Debt Collections, Small Claims, Collecting a Judgement, Custody Issues.



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"Oakley Community Council" is a 501(c)3 non-profit organization. Cincinnati, OH 45209 -- Bylaws
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