Community Resources
A key service we provide is to educate, empower, and enable residents in handling any issues/questions they may have, especially as it concerns working with the city and various aid/assistance agencies.
The 4 Numbers You Need to Know
911: Emergencies - use to report fire, medical emergency, life threatening situation, serious crime in progress. Can call or text.
Also: Smart911 - https://www.cincinnati-oh.gov/ecc/smart911/
311: Non-Emergency - use for police non-emergency, to request any city service, ask questions.
988: Crisis Lifeline - use for crisis support such as thoughts of suicide, mental health crisis, substance use crisis, emotional distress.
211: Resources - use for things like rent assistance, utility assistance, food resources, free tax prep.
City of Cincinnati
- Safety Resources:
- Public Services:
-
- 311Cincy - Your one stop shop for requesting a wide variety of city services, such as potholes, traffic issues, large item trash pickup. For reporting issues like litter, high grass & weeds, lights not working.
- Trash/Recycling - Not sure of your pick up day? When is recycling day? Yard Waste Day?
- Sustainability - Composting, recycling, green energy program
- Mayor's Office
- City Council Contacts
- City Manager's Office
- City Department List
- Health Department: Community Nursing & Health Services, Health Center directory
- Permits
- Business Portal
- Resident Portal
- Visitor Portal
- Services Portal
- Utilities Help:
-
- Metropolitan Sewer District
- Greater Cincinnati Water Works - Lead Awareness Program (free replacement), service requests
- Duke (gas & electric) - report outages, billing questions & assistance